Privacy Policy

Effective Date: 18/10/2024

1. Introduction
This Privacy Policy outlines how HS Performance collects, uses and protects the personal information of our clients. We are committed to ensuring the privacy and protection of your data and will only use it in accordance with this policy.

2. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number and emergency contact details.
• Health and Fitness Information: Information regarding your health, fitness goals, medical history, injuries and other details relevant to providing personal training services.
• Payment Information: Billing details for processing payments for services.
• Usage Data: Information on how you interact with our website or social media platforms, such as IP address, browser type, and device information.

3. How We Use Your Information
We use the information collected for the following purposes:

• Providing Services: To develop personalized training programs and deliver personal training services.
• Communication: To respond to inquiries, send service updates, and provide customer support.
• Billing: To process payments and send invoices.
• Improvement of Services: To better understand your needs and improve our offerings.
• Legal Obligations: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure
We do not sell, trade or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third-party companies that assist in service delivery (e.g., payment processors or scheduling software).
• Legal Requirements: If required by law, regulation, or legal process.
• Emergency Situations: If needed to protect your health or safety.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access and Update Information: Review and update your personal information by contacting us.
• Data Deletion: Request the deletion of your personal data, subject to legal requirements.
• Withdraw Consent: If you previously consented to data processing, you may withdraw your consent at any time.

7. Retention of Information
We retain your personal information for as long as necessary to provide our services or comply with legal obligations. After this period, we will securely delete or anonymize your data.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or contacting you directly.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
harry.smith3095@gmail.com or 0427-834-577

This policy can be customized further based on specific business needs and local legal requirements. Make sure to review it for compliance with relevant privacy laws like GDPR or Australia’s Privacy Act if applicable.